Legal

The supplier

Full name and legal status

[placeholder: OPERATOR_NAME]

Registration number and place of registration

[placeholder: OPERATOR_REG_NO]

Directors (office bearers)

[placeholder: OPERATOR_DIRECTORS]

Physical address

[placeholder: OPERATOR_ADDRESS]

Address for service of legal documents

[placeholder: OPERATOR_ADDRESS]

Telephone

[placeholder: OPERATOR_PHONE]

Email

hello@rsvpd.co.za

Website

https://rsvpd.co.za

VAT

Not VAT-registered

Self-regulatory bodies and codes of conduct

None. We are not a member of any self-regulatory or accreditation body and do not subscribe to a code of conduct.

What you are buying

The service

RSVP'd is an online service for a wedding: a guest list, an invitation with a private link for each household, RSVP collection on the web, email sending and WhatsApp send links, reminders, and a numbers pack for the caterer. You can set everything up for free. Paying unlocks one wedding: its guest links start showing the invitation, and sending opens up.

Price

R999.00 once, per wedding. No VAT charged: supplier not VAT-registered. There are no other fees, no delivery costs and no subscription.

Payment

By card on Yoco's secure hosted checkout page. You enter your card details with Yoco, never with us, and we never see or store them. You must confirm your email address before you can pay.

When you get it

Straight away. The wedding is unlocked as soon as Yoco confirms the payment, normally within a minute, and stays unlocked until you delete it or the payment is refunded. Nothing is posted or delivered.

Duration

A single payment for one wedding. There is no minimum term and nothing renews.

Refunds and cancelling

Cooling-off: you may cancel within seven days of paying, without giving a reason, and we refund the full R999.00 (Electronic Communications and Transactions Act, section 44). The law ends this right once a service has begun with your agreement inside those seven days (section 42). We treat the service as begun when your first invitation goes out — by email from RSVP'd, or when you tick a household off the WhatsApp send sheet. Within those seven days, until your first invitation goes out, you can cancel for a full refund.

If a fault on our side stops you using what you paid for and we cannot put it right within a reasonable time, we refund you in full, however long ago you paid. None of this limits any right you have under the Consumer Protection Act.

To cancel or ask for a refund, email hello@rsvpd.co.za from the email address on your account and tell us which wedding it is. We confirm by email and refund the full amount to the card you paid with, through Yoco, within 30 days of your cancelling — in practice usually within a few working days. We deduct no fees; when the money reaches you depends on your bank.

A refund makes the wedding unpaid again. Its guest links go back to a page saying the invitation is not published yet, and sending locks. Your guest list, the replies you have received and your drafts stay in your account until you delete them, and you can pay again later to republish.

Terms of the agreement

The terms apply to every purchase. There are no other guarantees beyond those stated there and on this page.

Keeping a record

When a payment succeeds we email a receipt to the address on your account, with the amount, the date, our details and a reference. Keep it as your record of the transaction; if you lose it, ask us and we will send it again.

The terms, privacy notice and this page are plain web pages: print them or save them from your browser at any time.

Security and privacy

Card payments happen on Yoco's hosted checkout; card details never reach our systems. Everything between your browser and us travels over HTTPS, passwords are stored only as one-way hashes, and every query is scoped to the couple's own account, so no couple can see another's data.

How we handle personal information is in the privacy notice and the PAIA manual.

Complaints and disputes

Tell us first, at hello@rsvpd.co.za or on [placeholder: OPERATOR_PHONE]. We do not subscribe to an alternative dispute resolution code. If we cannot resolve a complaint together, you may take it to the Consumer Goods and Services Ombud or the National Consumer Commission.